Overview

This website is owned and operated by Luana Low. Whenever you see "we," "us," or "our" on the site, it refers to Luana Low. By engaging with our "Service" by visiting this website and or purchasing products and services available, you agree to all the terms, conditions, policies, and notices stated here and or available by link. The Terms of Service apply to all site users. Before engaging with our website, please read these Terms of Service carefully.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service. Updates will be posted on our website. You can view the most up-to-date version of the Terms of Service on this page. Continued use of our website following the posting of any changes constitutes acceptance of those changes. You agree that checking this page for updates is your responsibility.

This website is hosted by Squarespace. Squarespace e-commerce allows us to provide our products and Services.

By accepting these Terms of Service, you affirm that you are the age of majority in your state or province of residence, or that you have obtained consent from a legal guardian to permit any minor dependents to utilize this site.

You are strictly prohibited from utilizing our products for any unlawful or unauthorized purposes, and you are required to comply with all laws in your jurisdiction, including copyright laws.

Transmission of any viruses or any other destructive code is strictly forbidden.

Failure to comply with these terms will result in the immediate termination of your services.

We reserve the right to refuse service to anyone for any reason.

By agreeing to the Terms and Conditions, you understand that your content may be transferred unencrypted over various networks, and you agree not to reproduce or exploit any part of the service without written permission. The headings in this agreement are for convenience and will not affect these terms.

Modifications to Product or Service Pricing and Information

The pricing of our products is subject to change without prior notice. We retain the right to modify or discontinue the Service or product at any time without prior notification. We shall not be held liable to you or any third party for any alterations, price adjustments, suspension, or discontinuation of the Service.

The following conditions pertain to our online products and services: 

  • Certain products or services are exclusively available online in limited quantities. Returns or exchanges are subject to our Refund Policy. 

  • Every effort has been made to display the colors and images of our products accurately; however, we cannot guarantee precise color representation on your computer monitor. 

  • We retain the right to selectively limit the sales of products or services to individuals, geographic regions, or jurisdictions as deemed necessary. Quantities of products or services offered are also subject to limitation.

  • Descriptions and pricing of products are subject to change without prior notice at our sole discretion. We reserve the right to discontinue any product at any time, and any offers for products or services are void where prohibited.

  • We do not warrant that the quality of products, services, information, or other materials will meet your expectations, nor do we guarantee the correction of any errors in the service.

In no case shall Luana Low, our affiliates, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service. Our liability shall be limited to the maximum extent permitted by law in states or jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages.

Personal Information & Privacy Policy

You agree to provide current, complete, and accurate purchase and account information for all transactions conducted at our site. You are expected to promptly update your account and information, such as your email address and credit card information, to facilitate seamless transactions and enable us to reach you as necessary.

Your submission of personal information through the store is governed by our Privacy Policy.

Refunds, Exchanges, and Returns

For more details and information regarding refunds, exchanges, and returns, review our Refunds Policy.

Termination of Service

The obligations and liabilities of the parties arising before the termination date will persist following the conclusion of this agreement.

These Terms of Service are operative unless and until terminated by either party. You have the option to terminate these Terms of Service at any time by notifying us of your decision to discontinue using our Services, or by ceasing to use our site.

If, at our sole discretion, it is determined that you have failed to adhere to any provision of these Terms of Service, we reserve the right to terminate this agreement without notice. In such an event, you will remain accountable for all outstanding amounts up to the date of termination, and we may consequently deny you access to our Services or any part thereof.

Failure to enforce any right or provision of these Terms of Service does not waive that right or provision. These terms constitute the entire agreement between you and us, governing your use of the Service and superseding any prior agreements. Any ambiguities in interpretation will not be construed against the drafting party.

The Terms of Service and any separate agreements through which we deliver Services to you will be governed by and interpreted per the laws of the United States.

If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that part will still be enforced to the fullest extent allowed by law. The unenforceable part will be considered severed from the Terms of Service, but this decision will not affect the validity and enforceability of the remaining provisions.

Questions about the Terms of Service should be sent to us at kokua@luanalow.com

Terms of Service